Source: Tagove Boosts Collaboration With Live Video Chat – CXOtoday.com
To stay competitive in an increasingly global and virtual environment, businesses need to adopt new technologies that make employees more productive, enhance customer experience, cut costs, and improve the bottom line. Live chat software solutions that allows companies to have real-time conversations with website visitors is turning out to be an effective tools in this regard for improving customer service and boost sales. With the help of live chat tools, it is now possible to devise strategies to approach the customer at the right time and with the right information, increasing the probability of a sale conversion.