How Chatbot Helps Businesses Improve Customer Service?

Source: How Chatbot Helps Businesses Improve Customer Service?

The key to increase sales and customer loyalty is by improving your customer’s experience.

Customers are smarter today than they were five years ago and they expect you to be adept at your communications with them.

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The Power Of Live Chat: 5 Surprising Statistics That Show How Consumers Want Their Questions Answered | Inc.com

 

I reached out to live chat software company, Tagove, to weigh in on why. Tagove provides companies with video and voice chat communication tools, real-time browser activity tracking, screen sharing (for when a customer has a specific question, on any given page), and a CRM tool to track leads and pick up chats where they left off last. Tagove has clients like Citibank, Upwork, and other well-known companies that require constant positive communication with customers.

Source: The Power Of Live Chat: 5 Surprising Statistics That Show How Consumers Want Their Questions Answered | Inc.com

How Co-Browsing is Changing the Face of Recruitment

 

The rapid innovation of technology channels and tools continues to transform the business landscape. New and innovative technologies are revolutionizing the way customers interact, making it easier, more convenient, and more effective for online and non-online businesses to communicate with their existing customers and prospects.

Source: How Co-Browsing is Changing the Face of Recruitment

How to Create the Perfect Shopping Cart Checkout? – Tagove

 

Source: How to Create the Perfect Shopping Cart Checkout? – Tagove

The demand for e-commerce websites is growing massively as online shopping isn’t just a buzzword anymore, and the cart checkout process is at the heart of it. With the introduction of the latest technologies, it’s quite easy to create the perfect shopping cart checkout system for specified users. On e-commerce sites, the customers review the products before adding them into their e-carts, one by one, and then go on to billing. E-commerce websites without a functioning shopping cart system are a virtual concept.

Ahmedabad and San Francisco Tagove helps businesses answer customer queries in real-time – YourStory.com

Consumers today are not just looking for a seamless experience, but expect a proactive response and a relationship with brands, products or services. There is a need for urgency in terms of response time that consumers look at. It was something that Laduram Vishnoi, Amritpal Dhangal and Sawaram Suthar realised when they started their software and app development companies, Just Total Tech and Capium. While working at these companies, they encountered several problems in terms of customer communication.

Source: Ahmedabad and San Francisco Tagove helps businesses answer customer queries in real-time – YourStory.com

The Difference Between Advocates And Influencers (And Why You Need Both)

The most important goal of a company looking to increase its number of advocates is to create a superior product; the second most important goal is creating superb customer service. Customers are more likely to engage in advocacy programs if they are perpetually satisfied with a business. Additionally, companies should have plenty of outlets for customers to share their positive experiences; social media accounts are crucial, especially those most common with the company’s audiences. Finally, businesses should have ample service channels, including feedback portals and live chats, perhaps through a service like Tagove.

Source: The Difference Between Advocates And Influencers (And Why You Need Both)

Why is Marketers Focusing on Personalization to Win the Market? – Tagove

We all hear everyday tons of buzzwords but there’s exists a single word which has the most influence on the strategy to live out the best. Yes. I’m talking about marketing. Notably, it deals with the enhancement of our living standard, change of views and versatile strategies to win the customers. Recently, personalization marketing has been into most fashion as it has got its own positive points. So, let’s all discuss all the detailed and structured pieces of evidence about personalization.

Source: Why is Marketers Focusing on Personalization to Win the Market? – Tagove