Tagove Boosts Collaboration With Live Video Chat – CXOtoday.com

Source: Tagove Boosts Collaboration With Live Video Chat – CXOtoday.com

 

To stay competitive in an increasingly global and virtual environment, businesses need to adopt new technologies that make employees more productive, enhance customer experience, cut costs, and improve the bottom line. Live chat software solutions that allows companies to have real-time conversations with website visitors is turning out to be an effective tools in this regard for improving customer service and boost sales. With the help of live chat tools, it is now possible to devise strategies to approach the customer at the right time and with the right information, increasing the probability of a sale conversion.

How to Survive In the Burgeoning Market? 5 Perfect Strategies to Follow

It’s true. 95% of budding start-ups are slogging. We often see that most of them end up being financial disasters. Why? Was their business model faulty? Did they fail to measure business feasibility issues? Economic viability? I admit, there are tons of other factors behind their failures. But the most important one? Notably, it’s the […]

Source: How to Survive In the Burgeoning Market? 5 Perfect Strategies to Follow

What Metrics You Should Be Calculate To Measure Customer Success -Infographic – Tagove

How do you measure customer success? Fulfill customer need or wish, patience or positivity perhaps? Most businesses out there are confused at the same; they don’t know how to measure customer success. Yes, we are talking about customer metrics that you should implement to measure the performance, improvement, and loyalty of customers. There are plenty … Continue reading “What Metrics You Should Be Calculate To Measure Customer Success -Infographic”

Source: What Metrics You Should Be Calculate To Measure Customer Success -Infographic – Tagove

Co-Browsing Best Practice: Get On the Same Page as Your Customer – Tagove

Do you have plans to retain your customers?A recent study by RightNow Technologies shows that over 73% of customers leave a brand because of poor customer service.Make no mistakes about it, 73% is a huge figure. It’s your responsibility to make your customers loyal.

Source: Co-Browsing Best Practice: Get On the Same Page as Your Customer – Tagove

Aha! We have been featured on ProductHunt – Tagove

We don’t know how do you support your online customers, but various stats explain live chat is one of the top priority to support customer online. Indeed, it is the best way to listen to your customers. It has the highest satisfaction level (73%) more than email (61%) and phone (44%). At Tagove we understand … Continue reading “Aha! We have been featured on ProductHunt”

Source: Aha! We have been featured on ProductHunt – Tagove

Why Live Chat Is Winning the Customer Support Race – Tagove

Do you want to improve your customer service?

A recent study by American Express reported that 9% of Americans would spend more with brands that provide superior customer services.

Customer service is the backbone of any business. Without listening to your customers and solving their issues, you can’t stay in the business for long.

In today’s world, live chat is the best way to listen to your customers. It has the highest satisfaction level (73%) more than email (61%) and phone (44%).

Source: Why Live Chat Is Winning the Customer Support Race – Tagove

The Burgeoning Market for Customer Service | Laduram Vishnoi | Pulse | LinkedIn

The nature of customer service is rapidly changing. Day by day the industry is becoming customer-centric, quality oriented and strongly competitive. If we compare the industry with the previous decades, then we could realize that the face of customer service industry is almost changed. There was a time when the internet was not considerably explored if anybody wanted to buy something they asked their friends or relatives about the review of the product, online shopping was ‘once in a blue moon night’. There was the large communication gap between the buyer and the seller.

Source: The Burgeoning Market for Customer Service | Laduram Vishnoi | Pulse | LinkedIn

Digitize Your Customer Service to Get Maximum Output – Tagove

Are you still spending dollars and hours talking to your customers on the phone? It is a good thing— the talking. However, the dollars spent could use some saving. By digitizing the customer service, a business can significantly reduce costs and deliver flawless and more satisfying customer experiences. Today, businesses are not just meant to … Continue reading “Digitize Your Customer Service to Get Maximum Output”

Source: Digitize Your Customer Service to Get Maximum Output – Tagove