If you want to be a successful service provider and freelancer, then you have to depend upon tools and software. You already must, of course, be using top tools to make and carve your creation. For example, a blogger would use Microsoft Word and WordPress; while a designer would use Adobe Photoshop. However, as a freelancer, you must always avail yourself of the best tools in which to stay in which to touch with your clients and customers. Yes, innovations like Live chat allow users to interact with each other in a much more propounding way. It is very innovatively designed so that freelancers can easily interact with their clients, and vice versa, to explain every single detail of their project.